Refunds & Cancellations

Payments made toward the tour are refundable under the conditions below.

If you are unable to attend, any funds paid can be transferred to a future tour organised by us.

• More than 30 days before departure: Full refund available

• Within 30 days of departure: Partial refund, minus reasonable costs already incurred

In the unlikely event that we cancel the tour, a 100% refund of all payments made will be issued.

For cancellations due to circumstances beyond our control (including pandemics, government restrictions, or political situations), please refer to our Travel Insurance recommendations in the Traveller’s Hub.

We aim to approach every situation with fairness and understanding—please contact us as soon as possible if your circumstances change.

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Terms & Conditions

Bookings & Payments

A booking is confirmed once payment has been received. By completing your booking, you agree to these Terms & Conditions.

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Changes by You

If you need to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate changes, however this may not always be possible depending on timing and availability.

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Changes by Us

We reserve the right to make minor changes to the itinerary where necessary. In rare cases, significant changes may occur due to weather, safety considerations, or operational needs. In such cases, we will provide suitable alternatives wherever possible.

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Cancellations by Us

If we cancel a tour for any reason, you will receive a full refund of all payments made. We are not responsible for additional costs incurred by you (such as flights), which is why travel insurance is strongly recommended.

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Travel Insurance

Comprehensive travel insurance is highly recommended and should cover trip cancellations, medical expenses, and unforeseen disruptions.

Responsibility

Participants are responsible for ensuring they are physically and mentally fit to join the tour. By joining, you accept personal responsibility for your wellbeing during the journey.

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Liability

We act as organisers and facilitators of the experience. While we take care in selecting partners and planning the tour, we are not liable for injury, loss, damage, delay, or disruption caused by external providers or events beyond our control.

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Force Majeure

We are not liable for cancellations, delays, or changes caused by events beyond our control, including but not limited to natural disasters, pandemics, government actions, or political situations.

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Privacy Policy
At Old Worlds Tours, we respect your privacy.
 

We may collect personal information when you:

• Visit our website 

• Contact us via email or forms 

• Interact with us on social media 

• Subscribe to updates 
   

We use this information to:

• Respond to enquiries 

• Provide information about our tours 

• Improve our website and communication 
   

We may use basic analytics tools (such as Google Analytics) and cookies to understand website usage. This data is anonymous and helps us improve your experience.

We may also use third-party platforms (e.g. social media), which operate under their own privacy policies.

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